Tamika Williams, MBA, MHA, is a healthcare professional offering a diverse range of services centered around optimizing outpatient appointments, managing administrative tasks, and serving as a Director, Contact Center Operations for Stamford Health in Connecticut. With a robust background in healthcare administration and technology, she specializes in leveraging innovative solutions to streamline scheduling processes and ensure operational efficiency. Holding dual master's degrees—an MBA in CIS from Ashford University and a Masters in Healthcare Administration from Western Governors University—Tamika exemplifies her commitment to mastering both the technological and managerial aspects of healthcare. Recently elected as the northeast delegate for NAHAM, she continues to demonstrate leadership and involvement in professional organizations. Throughout her 15 years of experience, Tamika has seamlessly transitioned from the technology sector to healthcare, showcasing adaptability and a proven track record of success. As a thought leader, she has authored articles on medical scheduling and patient access, further solidifying her expertise in healthcare technology. Outside of work, Tamika enjoys traveling and harbors aspirations of starting her own healthcare consulting business, driven by her philosophy of ambition, self-motivation, and continuous learning. Her proactive approach to personal and professional development underscores her commitment to making a meaningful impact in the healthcare industry.